Last Updated: August 7, 2026
This Privacy & Cookie Policy explains how International Grand Trade Fair (IGTF), operated by IGTF EVENTS (“IGTF”, “Organizer”, “we”, “us”, or “our”), collects, uses, stores, shares and protects information when you use the official IGTF website/web application, purchase tickets, make payments, receive digital tickets, contact customer support, or use related services.
The online ticketing platform is operated using technology provided by our authorized technology/service provider(s) on behalf of IGTF.
By using the website and providing information through it, you acknowledge the practices described in this Privacy Policy.
Depending on how you use the IGTF website and ticketing services, we may collect the following categories of information.
When making a booking, we may collect:
We request that customers do not provide unnecessary sensitive information.
When you make a ticket payment, we may process or record information such as:
For the manual UPI payment process, payments are made to the UPI/payment destination displayed by IGTF and may be manually verified against the Organizer's payment/banking records before a ticket is issued.
We do not ask you to provide your UPI PIN, OTP, card CVV, internet-banking password, ATM PIN or similar confidential authentication credentials.
You should never provide such information through the IGTF website, payment-verification form, WhatsApp, email or customer support.
After successful payment verification, we may process information associated with your digital ticket, including:
QR codes are used to validate tickets and prevent unauthorized or duplicate admission.
When you access the website, certain technical information may be collected automatically, such as:
We do not use this information to request confidential banking credentials.
If the website offers a location-based feature, browser/device location permission may be requested.
Providing precise device location is optional unless expressly stated otherwise for a particular feature.
If you decline location permission, you may be provided with an alternative such as manually selecting your State and City.
We do not require continuous location tracking for ordinary ticket booking.
We may use information collected through the IGTF website to:
We aim to use personal information only for legitimate and appropriate purposes connected with the Event, ticketing services, security and applicable legal requirements.
A customer-submitted payment screenshot, UPI transaction/reference number or similar information may be used to assist payment verification.
Submission of such information does not itself establish that payment has been successfully received.
Authorized personnel may verify payment information against the relevant Organizer-side payment/banking records.
Payment information may also be used to detect:
Tickets are issued only after the applicable payment-verification requirements have been satisfied.
Digital tickets issued through the platform may contain a QR code or other secure ticket credential.
The QR credential is used to locate/validate the applicable ticket and admission rights.
Customers should avoid publicly sharing or posting their ticket QR code.
If another person obtains and uses a valid ticket credential before the legitimate customer, this may interfere with admission and require investigation.
The platform may maintain ticket-validation and check-in records to prevent duplicate or unauthorized admission.
Where you provide a mobile/WhatsApp number or email address, IGTF may use it to send service-related communications such as:
These communications are related to providing or supporting the service you requested.
Promotional or marketing communications, where used, may be handled separately and subject to applicable consent and communication requirements.
We do not intend to sell your personal information to third parties.
Information may be shared with authorized service providers where reasonably necessary to operate the IGTF ticketing service.
These may include:
Service providers should receive only information reasonably necessary for the services they perform.
IGTF may use a third-party technology/SaaS provider to develop, host, maintain or operate portions of the booking, payment-verification, digital-ticket and QR-admission system.
Such technology providers process information for the purpose of providing the contracted technology services and are not, merely by operating the software, the seller of IGTF Event tickets.
Ticket sales, Event operations, admission policies and applicable customer-facing Event obligations remain with the Event Organizer, subject to applicable law and contractual arrangements.
Access to customer information is restricted according to operational requirements.
For example, gate/admission staff may be provided only with information required to validate a ticket and determine the applicable admission entitlement.
They should not require unrestricted access to the entire customer database or unnecessary payment/contact information.
Administrative access may be logged and restricted based on assigned roles and permissions.
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, misuse, alteration, disclosure or loss.
Depending on the relevant system, safeguards may include:
However, no internet-based service, database or electronic transmission method can be guaranteed to be completely secure.
Customers should also protect their devices, accounts and digital tickets.
We may retain booking, payment, refund, ticket, admission, customer-support, security and audit information for as long as reasonably necessary for purposes including:
Information that is no longer reasonably required will be deleted, anonymized or otherwise handled in accordance with applicable requirements and our retention practices.
The IGTF website may use cookies, browser storage and similar technologies.
Cookies are small pieces of information stored on or associated with your browser/device that help websites operate and remember certain information.
We may use the following categories.
These cookies or similar technologies are required for important website functions such as:
Because these technologies are necessary to provide requested website functionality, disabling them may prevent parts of the booking system from working correctly.
Functional technologies may be used to remember optional preferences and improve convenience.
Examples may include remembering selected website preferences or other non-essential user choices.
Where legally required, these technologies will be used according to the applicable consent choices.
If analytics tools are enabled, analytics cookies or similar technologies may help us understand how visitors use the website, such as which pages are visited, how features perform and where technical problems occur.
Non-essential analytics technologies should be activated only in accordance with applicable consent requirements.
If IGTF later uses advertising, remarketing or marketing-tracking technologies, those technologies may be used to measure campaigns or provide relevant advertising.
Where required, advertising/marketing cookies should not be activated until the user provides the appropriate consent.
If the website does not use advertising/marketing tracking, this category may remain disabled.
Where the website provides a cookie-consent tool, you may be offered choices such as:
Accept All — permits necessary technologies and any optional categories you choose to accept.
Reject Non-Essential — keeps strictly necessary technologies enabled while rejecting optional analytics, functional or advertising/marketing technologies where applicable.
Manage Preferences — allows you to select available optional cookie categories individually.
Strictly necessary cookies may remain active because they are required for core website, security or booking functionality.
You may also be able to control or delete cookies using your browser settings. Disabling necessary browser storage or cookies may affect website functionality.
The IGTF website may interact with third-party services such as payment/UPI applications, communication providers, cloud infrastructure or external links.
When you leave the IGTF website or independently use a third-party application, that provider may process information according to its own terms and privacy practices.
IGTF is not responsible for the privacy practices of independent third-party websites or applications.
Customers should review the relevant third party's privacy information where appropriate.
Tickets may include child admission as part of family or similar ticket packages.
The website should not request unnecessary personal information directly from children.
Where information concerning a child is required for a legitimate ticket/admission purpose, it should be provided and managed by the parent, guardian or responsible adult as applicable.
Subject to applicable law, you may contact IGTF regarding personal information associated with your booking, including requests or concerns relating to:
Certain information may need to be retained where required for transaction records, legal compliance, fraud prevention, dispute resolution, accounting/tax requirements or other lawful purposes.
For your protection:
IGTF will never require your UPI PIN, OTP, ATM PIN, card CVV or internet-banking password to verify a ticket or process a legitimate refund.
Do not share these credentials with anyone claiming to represent IGTF.
For payment/refund support, customers may be asked for information such as their Booking Reference, UPI transaction/reference number or other non-secret transaction details reasonably required to locate the payment.
This Policy may be updated from time to time to reflect changes in the Event, website functionality, service providers, technology, legal requirements or privacy practices.
When material changes are made, the updated version and “Last Updated” date will be published on the website.
Where required, additional notice or consent may be obtained.
For privacy questions, requests, complaints or concerns relating to your personal information, please contact:
International Grand Trade Fair (IGTF)
Organizer / Legal Entity: IGTF EVENTS
Registered/Business Address: Sagar High Street, Ayodhya Bypass Road, Bhopal, MP
Privacy/Grievance Contact: IGTF Event Company
Email: igtfevents@gmail.com
Phone/WhatsApp: +91 9893384946
Support Hours: 10:00 AM – 10:00 PM
Please include sufficient information to help us identify your booking or request, but do not send passwords, UPI PINs, OTPs, CVVs or other confidential banking authentication credentials.
Where consent is the applicable basis for a particular processing activity, we may request it through an appropriate notice, checkbox, cookie preference or other affirmative action.
Your cookie choices should be recorded and respected by the website.
You may change available optional cookie preferences through the website's cookie settings where that functionality is provided.
International Grand Trade Fair (IGTF)
Privacy & Cookie Policy